Christmas is coming...

Returns & Exchanges

We work extremely hard to ensure all our products are of the highest standard & we hope you are satisfied with your purchase.  If you are unhappy with your purchase you can exchange any unworn products or return for store credit up to 14 days after purchase date.  

Please email ohwillowbaby@gmail.com supplying us with your name, address, product details and reason for return.  Please also include details in the parcel for us to identify. Postage charge cannot be refunded and the customer is responsible for return postage. We advise using tracking on return, as we cannot refund or exchange unless items are received as sold. Sale or Discounted items are final and are excluded from our usual returns policy.